Always check the factory's bathroom...
A key distinction for any sourcing agent in China: If you are considering working with a new factory, always ask to use the bathroom. You can gain a tremendous amount of information about the quality of management and the importance with which they regard their employees by the state of their bathrooms.
We discovered this evaluation technique recently by accident (I really had to go). The bathroom at a factory our company was considering purchasing some units from was absolutely the most hideous thing I've ever seen.
Here is a picture of the factory's bathroom. Please accept our apologies for the foul nature of this photo. And take note that Wasauna, the Back Rub Hub and affiliated companies would never purchase products from this type of operation.
If you ran this factory, and your bathroom looked
like this, would you allow a potential client to use it?
posted by Ryan Petersen @ 9:16 PM
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2 Comments:
Hey Ryan, I'm going to send this criteria to Anthony, my son, for is customer satisfaction program.
Don
Just got around to perusing your website. Some of the photos are fabulous, but I particularly enjoyed your sense of humor about life on the other side of the earth. The story about the Korean computer guy who took over the hotel was a stitch.
We're having big floods here with over a foot of rain in last couple of days. Got a chance to visit Steve Monday night after Miriam took her PADI nitrox exam nearby. Cheers! -- Ed Kelty
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